Change of Plans

⚠️ Worst-Case Scenario – When Plans Change Unexpectedly

Not every project goes to plan.

Recently, we were booked to begin work on a rural home outside Delungra. The owner, Mark, had great intentions:
He wanted to prep the property over 12 weeks, use our service to complete repairs, and stage the home for sale.

But just two weeks in — Mark had a major change in circumstances.
A family issue meant he could no longer proceed with the sale.
He needed to press pause — possibly permanently.

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What We Did:

Stopped work immediately at Mark’s request

Provided a full record of completed tasks up to that point

Returned all tools and materials, and secured the home

Didn’t pressure Mark to continue or enforce the full payment structure

 

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What Mark Paid:

✔ The $2,000 non-refundable deposit, which covers:

Our travel

Onsite preparation

First two weeks of cleaning and repairs
❌ No further milestone payments were requested
✅ No penalty or legal pressure applied

 

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Why It Matters:

At Rundown to Ready, we work on milestone-based payments — not locked-in contracts.
If life happens, the owner isn’t stuck paying for a full three-month service they didn’t receive.

We believe in: ✔ Fairness
✔ Flexibility
✔ Respect for each client’s changing needs

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The Takeaway:

Even in a worst-case scenario, Mark:

Lost no more than the upfront deposit

Walked away without debt or dispute

Kept the initial improvements already completed

May still move forward when the time is right